G2 Vendor Directory

LiveHelpNow vs. TeamSupport

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

LiveHelpNow

Willow Grove, PA

TeamSupport

Dallas, TX

MetricLiveHelpNowTeamSupport
Avg. rating4.34.4
Total reviews158891
Review growth (QoQ)——
Products on G211
Categories covered510
Best category rank#44 in Digital Customer Service Platforms#5 in Proactive Customer Retention
Small Business48.1%41.2%
Mid-Market34.8%45.8%
Enterprise17.1%13.1%