G2 Vendor Directory

KeyMetric Analytics vs. 800.com

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

800.com

Sarasota, Florida

MetricKeyMetric Analytics800.com
Avg. rating4.84.7
Total reviews151,079
Review growth (QoQ)—-39.7%
Products on G211
Categories covered24
Best category rank#31 in Inbound Call Tracking#2 in Inbound Call Tracking
Small Business46.7%86.1%
Mid-Market33.3%12.9%
Enterprise20.0%1.0%