Instacart vs. ShopHero
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Instacart | ShopHero |
|---|---|---|
| Avg. rating | 4.3 | 4.4 |
| Total reviews | 98 | 25 |
| Review growth (QoQ) | — | — |
| Products on G2 | 2 | 1 |
| Categories covered | 2 | 1 |
| Best category rank | #1 in Grocery Delivery | #8 in Grocery Delivery |
| Small Business | 67.3% | 72.0% |
| Mid-Market | 20.4% | 24.0% |
| Enterprise | 12.2% | 4.0% |