Hiya vs. CYF
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Hiya | CYF |
|---|---|---|
| Avg. rating | 4.6 | 4.8 |
| Total reviews | 148 | 99 |
| Review growth (QoQ) | -89.3% | — |
| Products on G2 | 1 | 1 |
| Categories covered | 1 | 1 |
| Best category rank | #8 in Contact Center Quality Assurance | #42 in Contact Center Quality Assurance |
| Small Business | 39.0% | 25.3% |
| Mid-Market | 47.9% | 27.3% |
| Enterprise | 13.0% | 47.5% |