Hiya vs. Convin
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Hiya | Convin |
|---|---|---|
| Avg. rating | 4.6 | 4.7 |
| Total reviews | 148 | 549 |
| Review growth (QoQ) | -89.3% | -100.0% |
| Products on G2 | 1 | 1 |
| Categories covered | 1 | 3 |
| Best category rank | #8 in Contact Center Quality Assurance | #19 in Speech Analytics |
| Small Business | 39.0% | 6.2% |
| Mid-Market | 47.9% | 31.4% |
| Enterprise | 13.0% | 62.4% |