GrooveHQ vs. Kayako
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | GrooveHQ | Kayako |
|---|---|---|
| Avg. rating | 4.6 | 4.0 |
| Total reviews | 195 | 226 |
| Review growth (QoQ) | -100.0% | -100.0% |
| Products on G2 | 1 | 1 |
| Categories covered | 3 | 5 |
| Best category rank | #31 in Shared Inbox | #34 in Shared Inbox |
| Small Business | 77.4% | 54.8% |
| Mid-Market | 21.5% | 35.2% |
| Enterprise | 1.0% | 10.0% |