Gong vs. Substrata
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Gong | Substrata |
|---|---|---|
| Avg. rating | 4.7 | 4.9 |
| Total reviews | 6,779 | 1,132 |
| Review growth (QoQ) | -55.2% | -31.9% |
| Products on G2 | 1 | 1 |
| Categories covered | 7 | 6 |
| Best category rank | #1 in Conversation Intelligence | #4 in Revenue Operations & Intelligence (RO&I) |
| Small Business | 13.3% | 44.3% |
| Mid-Market | 68.9% | 39.8% |
| Enterprise | 17.8% | 15.9% |