Glov vs. Capacity
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Glov | Capacity |
|---|---|---|
| Avg. rating | 4.4 | 4.5 |
| Total reviews | 53 | 319 |
| Review growth (QoQ) | -86.5% | +188.9% |
| Products on G2 | 1 | 2 |
| Categories covered | 1 | 15 |
| Best category rank | #5 in Conversational Commerce Platforms | #16 in Contact Center Knowledge Base |
| Small Business | 88.2% | 22.2% |
| Mid-Market | 9.8% | 52.1% |
| Enterprise | 2.0% | 25.7% |