G2 Vendor Directory

EvaluAgent vs. ScorebuddyCX

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

EvaluAgent

Middlesbrough, GB

MetricEvaluAgentScorebuddyCX
Avg. rating4.54.5
Total reviews449837
Review growth (QoQ)-53.3%—
Products on G211
Categories covered31
Best category rank#6 in Contact Center Quality Assurance#5 in Contact Center Quality Assurance
Small Business17.4%21.6%
Mid-Market64.6%59.6%
Enterprise18.1%18.9%