G2 Vendor Directory

EvaluAgent vs. Invoca

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

EvaluAgent

Middlesbrough, GB

Invoca

Santa Barbara, CA

MetricEvaluAgentInvoca
Avg. rating4.54.5
Total reviews449967
Review growth (QoQ)-53.3%-100.0%
Products on G211
Categories covered36
Best category rank#6 in Contact Center Quality Assurance#3 in Inbound Call Tracking
Small Business17.4%38.4%
Mid-Market64.6%34.1%
Enterprise18.1%27.5%