Eclipse AI vs. Base
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Eclipse AI | Base |
|---|---|---|
| Avg. rating | 4.6 | 4.5 |
| Total reviews | 31 | 231 |
| Review growth (QoQ) | — | — |
| Products on G2 | 1 | 3 |
| Categories covered | 1 | 11 |
| Best category rank | #15 in Proactive Customer Retention | #7 in Other Collaboration |
| Small Business | 41.9% | 21.6% |
| Mid-Market | 48.4% | 54.2% |
| Enterprise | 9.7% | 24.2% |