CUSTOMER SQUARE vs. SQM Group
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | CUSTOMER SQUARE | SQM Group |
|---|---|---|
| Avg. rating | 4.5 | 4.5 |
| Total reviews | 10 | 379 |
| Review growth (QoQ) | — | +4.3% |
| Products on G2 | 1 | 1 |
| Categories covered | 1 | 1 |
| Best category rank | #61 in Contact Center Quality Assurance | #3 in Contact Center Quality Assurance |
| Small Business | 30.0% | 8.1% |
| Mid-Market | 50.0% | 52.5% |
| Enterprise | 20.0% | 39.4% |