Custify vs. Userpilot
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Custify | Userpilot |
|---|---|---|
| Avg. rating | 4.7 | 4.6 |
| Total reviews | 534 | 1,020 |
| Review growth (QoQ) | +13.0% | -32.4% |
| Products on G2 | 1 | 1 |
| Categories covered | 9 | 4 |
| Best category rank | #6 in Customer Success | #4 in Digital Adoption Platform |
| Small Business | 63.8% | 39.9% |
| Mid-Market | 33.5% | 55.2% |
| Enterprise | 2.7% | 4.8% |