G2 Vendor Directory

CRM Bot vs. Chatling

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

CRM Bot

London, GB

MetricCRM BotChatling
Avg. rating4.24.7
Total reviews1979
Review growth (QoQ)—-33.3%
Products on G211
Categories covered11
Best category rank#158 in Chatbots#41 in Chatbots
Small Business73.7%93.0%
Mid-Market15.8%5.6%
Enterprise10.5%1.4%