G2 Vendor Directory

Convot vs. Text

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

Text

Boston, MA, USA

MetricConvotText
Avg. rating4.54.5
Total reviews11890
Review growth (QoQ)+166.7%-84.2%
Products on G214
Categories covered116
Best category rank#67 in Customer Service Automation#8 in Conversational Commerce Platforms
Small Business100.0%45.4%
Mid-Market0.0%37.5%
Enterprise0.0%17.1%