G2 Vendor Directory

Connext Global Solutions vs. Smith.ai

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

Smith.ai

Los Altos, California

MetricConnext Global SolutionsSmith.ai
Avg. rating4.64.8
Total reviews16135
Review growth (QoQ)-100.0%—
Products on G213
Categories covered93
Best category rank#7 in Business Process Outsourcing (BPO) Service#3 in Virtual Receptionist Services
Small Business37.5%93.3%
Mid-Market50.0%3.7%
Enterprise12.5%3.0%