G2 Vendor Directory

Comm100 Network Corporation vs. Zendesk

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

Zendesk

San Francisco, CA

MetricComm100 Network CorporationZendesk
Avg. rating4.44.3
Total reviews627,720
Review growth (QoQ)-22.2%-48.6%
Products on G214
Categories covered1135
Best category rank#22 in Customer Service Automation#1 in Live Chat
Small Business46.7%39.5%
Mid-Market43.3%46.7%
Enterprise10.0%13.7%