G2 Vendor Directory

Comm100 Network Corporation vs. Gladly

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

Gladly

San Francisco, California

MetricComm100 Network CorporationGladly
Avg. rating4.44.7
Total reviews621,113
Review growth (QoQ)-22.2%-87.5%
Products on G211
Categories covered119
Best category rank#22 in Customer Service Automation#11 in Contact Center
Small Business46.7%22.4%
Mid-Market43.3%61.0%
Enterprise10.0%16.6%