G2 Vendor Directory

Click Connector vs. Gladly

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

Gladly

San Francisco, California

MetricClick ConnectorGladly
Avg. rating4.74.7
Total reviews221,113
Review growth (QoQ)—-87.5%
Products on G211
Categories covered59
Best category rank#54 in Digital Customer Service Platforms#11 in Contact Center
Small Business50.0%22.4%
Mid-Market36.4%61.0%
Enterprise13.6%16.6%