Chatty vs. Pure Chat
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Chatty | Pure Chat |
|---|---|---|
| Avg. rating | 4.8 | 4.4 |
| Total reviews | 88 | 207 |
| Review growth (QoQ) | -68.4% | — |
| Products on G2 | 1 | 1 |
| Categories covered | 2 | 1 |
| Best category rank | #14 in AI Chatbots | #129 in Live Chat |
| Small Business | 90.7% | 56.8% |
| Mid-Market | 7.0% | 31.6% |
| Enterprise | 2.3% | 11.7% |