G2 Vendor Directory

Chatra (by Brevo) vs. Pure Chat

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

MetricChatra (by Brevo)Pure Chat
Avg. rating4.24.4
Total reviews32207
Review growth (QoQ)——
Products on G211
Categories covered11
Best category rank#158 in Live Chat#129 in Live Chat
Small Business68.8%56.8%
Mid-Market21.9%31.6%
Enterprise9.4%11.7%