Chatdesk vs. Reputation
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Chatdesk | Reputation |
|---|---|---|
| Avg. rating | 4.8 | 4.5 |
| Total reviews | 13 | 2,603 |
| Review growth (QoQ) | — | -98.8% |
| Products on G2 | 1 | 2 |
| Categories covered | 1 | 12 |
| Best category rank | #32 in Social Customer Service | #3 in Online Reputation Management |
| Small Business | 53.8% | 30.5% |
| Mid-Market | 23.1% | 45.0% |
| Enterprise | 23.1% | 24.6% |