Capsule vs. NMI
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Capsule | NMI |
|---|---|---|
| Avg. rating | 4.7 | 4.6 |
| Total reviews | 568 | 244 |
| Review growth (QoQ) | -34.3% | -100.0% |
| Products on G2 | 2 | 3 |
| Categories covered | 6 | 5 |
| Best category rank | #4 in Construction CRM | #6 in Payment Gateways |
| Small Business | 91.9% | 79.6% |
| Mid-Market | 7.3% | 17.9% |
| Enterprise | 0.7% | 2.5% |