Booking.com vs. American Express Global Business Travel
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Booking.com | American Express Global Business Travel |
|---|---|---|
| Avg. rating | 3.8 | 4.5 |
| Total reviews | 41 | 966 |
| Review growth (QoQ) | +0.0% | -11.5% |
| Products on G2 | 1 | 3 |
| Categories covered | 1 | 3 |
| Best category rank | #11 in Travel Management | #5 in Travel Management |
| Small Business | 76.3% | 13.7% |
| Mid-Market | 15.8% | 38.0% |
| Enterprise | 7.9% | 48.4% |