Birdeye vs. Alchemer
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Birdeye | Alchemer |
|---|---|---|
| Avg. rating | 4.7 | 4.4 |
| Total reviews | 4,288 | 1,706 |
| Review growth (QoQ) | -40.0% | -43.8% |
| Products on G2 | 1 | 5 |
| Categories covered | 24 | 16 |
| Best category rank | #1 in Online Reputation Management | #8 in Store Locator |
| Small Business | 46.5% | 34.8% |
| Mid-Market | 34.1% | 35.9% |
| Enterprise | 19.4% | 29.2% |