BigTime vs. Certinia
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | BigTime | Certinia |
|---|---|---|
| Avg. rating | 4.5 | 4.1 |
| Total reviews | 1,949 | 1,150 |
| Review growth (QoQ) | -16.9% | -83.3% |
| Products on G2 | 2 | 3 |
| Categories covered | 6 | 10 |
| Best category rank | #3 in Professional Services Automation | #10 in Customer Success |
| Small Business | 74.4% | 17.0% |
| Mid-Market | 22.0% | 56.5% |
| Enterprise | 3.6% | 26.5% |