360Dialog vs. Twilio
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | 360Dialog | Twilio |
|---|---|---|
| Avg. rating | 4.7 | 4.2 |
| Total reviews | 147 | 1,921 |
| Review growth (QoQ) | +132.3% | -76.3% |
| Products on G2 | 1 | 8 |
| Categories covered | 3 | 26 |
| Best category rank | #5 in WhatsApp Marketing | #5 in E-Commerce Data Integration |
| Small Business | 79.9% | 53.7% |
| Mid-Market | 19.4% | 34.2% |
| Enterprise | 0.7% | 12.1% |