Veeva CRM vs. Kivo
A side-by-side comparison based on G2 review data.
| Metric | Veeva CRM | Kivo |
|---|---|---|
| Overall rating | 4.0 | 4.9 |
| Review count | 29 | 23 |
| Ease of use | 8.6 | 9.8 |
| Ease of setup | 8.2 | 9.5 |
| Quality of support | 8.0 | 9.7 |
| Meets requirements | 8.3 | 9.7 |
| NPS | 15.384615 | 100 |
| Small Business | 6.9% | 65.2% |
| Mid-Market | 27.6% | 34.8% |
| Enterprise | 65.5% | 0.0% |
| Total page views | 362 | 640 |
| Total LLM citations | 2,429 | 5,620 |
Veeva CRM
Veeva is a cloud-based Business Solutions for the Global Life Sciences Industry.
Kivo
Kivo is building the infrastructure for GxP compliance in the era of AI-powered drug development. Its unified cloud platform supports Regulatory, Clinical, and Quality operations — including RIM, eTMF, QMS, controlled document management, submission assembly, eCTD lifecycle management, inspection readiness, SOP management, and training management — within a single, audit-ready environment.
- Ease of Use
- Implementation Ease
- User Interface
- Customization
- Customer Support
- Features