G2 Vendor Directory

vBulletin Cloud vs. Verint Community (formerly Telligent)

A side-by-side comparison based on G2 review data.

MetricvBulletin Cloud

by vBulletin Solutions

Verint Community (formerly Telligent)

by Verint

Overall rating4.04.4
Review count1014
Ease of use8.48.4
Ease of setup10.08.4
Quality of support8.48.4
Meets requirements8.68.5
NPS3050
Small Business70.0%28.6%
Mid-Market20.0%28.6%
Enterprise10.0%42.9%
Total page views111103
Total LLM citations105107

vBulletin Cloud

You get a fully functioning and customizable vBulletin site with all the key admin controls, while vBulletin handles the back-end infrastructure for you.

Pros

    Verint Community (formerly Telligent)

    Verint® Community™, formerly known as Telligent, is an innovative online community and self-service solution available in the cloud or on-premises designed to help elevate customer, partner, and employee engagement, build trust, improve customer service, and enhance digital marketing and social commerce. You can use Verint Community to reduce demand for support, elevate the voice of the customer, and enhance team productivity.

    Pros

    • Customer Support
    • Features
    • Ease of Use
    • Knowledge Base
    • Simple
    • User Interaction