G2 Vendor Directory

vBulletin Cloud vs. Heartbeat

A side-by-side comparison based on G2 review data.

MetricvBulletin Cloud

by vBulletin Solutions

Heartbeat

by Heartbeat Chat

Overall rating4.04.8
Review count1036
Ease of use8.49.5
Ease of setup10.09.0
Quality of support8.49.4
Meets requirements8.69.2
NPS3088.571429
Small Business70.0%88.9%
Mid-Market20.0%8.3%
Enterprise10.0%2.8%
Total page views111460
Total LLM citations1057,432

vBulletin Cloud

You get a fully functioning and customizable vBulletin site with all the key admin controls, while vBulletin handles the back-end infrastructure for you.

Pros

    Heartbeat

    Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business — discussions, chats, courses, documents, event pages, voice channels, analytics, referral program management, and full payments suite — all under your own website.

    Pros

    • Ease of Use
    • Features
    • Easy Setup
    • Navigation Ease
    • Integrations
    • Customer Support