G2 Vendor Directory

UST Global vs. Liveops

A side-by-side comparison based on G2 review data.

MetricUST Global

by UST

Liveops

by Liveops

Overall rating4.44.3
Review count3116
Ease of use0.09.6
Ease of setup0.00.0
Quality of support0.08.6
Meets requirements0.08.9
NPS54.8387156.25
Small Business26.7%18.8%
Mid-Market23.3%31.3%
Enterprise50.0%50.0%
Total page views6571,241
Total LLM citations1003,420

UST Global

UST is a global technology and consulting firm that specializes in providing transformative solutions to businesses across various industries. Established in 1999, UST leverages advanced technologies, including artificial intelligence, to help organizations navigate complex challenges and drive meaningful change. The firm partners with clients from the initial design phase through to operational execution, ensuring that every aspect of the transformation journey is aligned with their strategic goals.

Pros

  • Efficiency
  • Reliability
  • Technical Expertise
  • Knowledge
  • Quality
  • Staff Friendliness

Liveops

Liveops delivers scalable customer support services built to meet demand in real time, without sacrificing quality, backed by 25+ years of experience. We provide coverage across voice and digital channels, including customer care, technical support, sales and lead generation, back-office support, omni-channel messaging, and more. Our programs can be delivered onshore, nearshore, and offshore, supported by experienced talent, operational rigor, and a partnership-first delivery model.

Pros