UserTesting vs. Userfeel
A side-by-side comparison based on G2 review data.
| Metric | UserTesting | Userfeel |
|---|---|---|
| Overall rating | 4.4 | 4.5 |
| Review count | 794 | 105 |
| Ease of use | 8.7 | 9.4 |
| Ease of setup | 8.8 | 9.6 |
| Quality of support | 9.1 | 9.4 |
| Meets requirements | 8.8 | 9.2 |
| NPS | 64.130435 | 67.021277 |
| Small Business | 21.2% | 63.8% |
| Mid-Market | 37.5% | 28.6% |
| Enterprise | 41.2% | 7.6% |
| Total page views | 2,435 | 286 |
| Total LLM citations | 25,139 | 1,839 |
UserTesting
UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By embedding real human feedback into every stage of development—from ideation to launch—organizations can eliminate guesswork, align stakeholders, and deliver experiences that truly meet evolving customer needs.
- Ease of Use
- Helpful
- Time-saving
- Customer Support
- Features
- Testing Process
Userfeel
Make everything click. See where users get stuck. Gather feedback from real users on your prototype, app, or website. With a global panel of over 7 million participants, you can understand how your users feel and capture their genuine first impressions. Whether you are running a survey, A/B test, user test, tree test, or card sort, Userfeel helps you understand exactly how users interact with your product. We provide tools to support your research from start to finish: - Test Creation: Use our AI assistant to generate effective test scenarios and tasks in seconds.
- Ease of Use
- Setup Ease
- Easy Setup
- Features
- Helpful
- Time Efficiency