UserTesting vs. Forsta
A side-by-side comparison based on G2 review data.
| Metric | UserTesting | Forsta |
|---|---|---|
| Overall rating | 4.4 | 4.2 |
| Review count | 794 | 335 |
| Ease of use | 8.7 | 8.4 |
| Ease of setup | 8.8 | 8.5 |
| Quality of support | 9.1 | 8.4 |
| Meets requirements | 8.8 | 8.6 |
| NPS | 64.130435 | 48.148148 |
| Small Business | 21.2% | 27.8% |
| Mid-Market | 37.5% | 43.4% |
| Enterprise | 41.2% | 28.7% |
| Total page views | 2,435 | 462 |
| Total LLM citations | 25,139 | 3,874 |
UserTesting
UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By embedding real human feedback into every stage of development—from ideation to launch—organizations can eliminate guesswork, align stakeholders, and deliver experiences that truly meet evolving customer needs.
- Ease of Use
- Helpful
- Time-saving
- Customer Support
- Features
- Testing Process
Forsta
Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), Market Research – so that companies can get a deeper, more complete understanding of the experiences of their audiences. The HX Platform gathers and analyzes data, and translates the findings into shareable actions to inform decision-making and drive growth.
- Ease of Use
- Insights
- Efficiency Improvement
- Customization
- Integrations
- Data Analysis