G2 Vendor Directory

Usermaven vs. Zoho CRM

A side-by-side comparison based on G2 review data.

MetricUsermaven

by Usermaven Inc.

Zoho CRM

by Zoho

Overall rating4.84.1
Review count952,956
Ease of use9.68.5
Ease of setup9.78.3
Quality of support9.58.0
Meets requirements9.48.6
NPS90.52631638.596491
Small Business96.8%61.6%
Mid-Market3.2%32.3%
Enterprise0.0%6.1%
Total page views2678,329
Total LLM citations504129,821

Usermaven

Usermaven is an AI-powered marketing attribution and product analytics platform for B2B SaaS companies and agencies. It connects every marketing touchpoint to revenue using multi-touch attribution, unified website and product analytics, and CRM data, helping teams see which campaigns, channels, and ads actually drive conversions.

Pros

  • Ease of Use
  • Analytics
  • Easy Setup
  • User Interface
  • Insights
  • Intuitive

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful