G2 Vendor Directory

Userful Infinity Platform vs. TeamViewer

A side-by-side comparison based on G2 review data.

MetricUserful Infinity Platform

by Userful Corp.

TeamViewer

by TeamViewer

Overall rating4.44.5
Review count1694,213
Ease of use8.89.2
Ease of setup8.69.2
Quality of support8.88.8
Meets requirements9.09.2
NPS57.79220868.368587
Small Business32.0%43.5%
Mid-Market48.5%35.7%
Enterprise19.5%20.7%
Total page views3935,671
Total LLM citations67832,549

Userful Infinity Platform

Userful delivers a unifying platform for operational awareness and response. Userful InfinityAI enables anomaly and critical event detection, visualization, communication, and experience into a human-centric workflow. Operating at the convergence of mission-critical control rooms, observability and security, critical event management, and workplace experience, Userful enables organizations to move from fragmented signals to shared strategic situational awareness with effective response.

Pros

  • Ease of Use
  • Reliability
  • Features
  • User Interface
  • Efficiency
  • Easy Setup

TeamViewer

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe.

Pros

  • Ease of Use
  • Remote Access
  • Remote Control
  • Easy Access
  • Remote Work
  • Remote Support