G2 Vendor Directory

User Interviews vs. Lyssna

A side-by-side comparison based on G2 review data.

MetricUser Interviews

by Auros

Lyssna

by Lyssna

Overall rating4.64.4
Review count1,047191
Ease of use9.29.2
Ease of setup8.89.2
Quality of support9.29.1
Meets requirements9.18.6
NPS74.59618267.391304
Small Business57.6%38.6%
Mid-Market22.7%38.1%
Enterprise19.7%23.3%
Total page views1,593788
Total LLM citations20,04012,189

User Interviews

User Interviews, now part of UserTesting, makes it fast, easy, and affordable to recruit participants for 🧑‍💻 user research, 📊 market research, and 🤖 AI training. With 7 million participants, precise matching, and fraud prevention, we can reliably fill any research study. Connect with the right people in any niche, whether your target audience is consumers, B2B professionals, or domain experts needed for model training. Source, screen, track and pay participants, then move seamlessly from data collection to deep analysis, all in one place.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Interviews
  • Scheduling
  • Time-saving

Lyssna

Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast. With Lyssna, you can set up unmoderated and moderated research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Customer Support
  • Intuitive
  • Helpful