User Interviews vs. Lyssna
A side-by-side comparison based on G2 review data.
| Metric | User Interviews | Lyssna |
|---|---|---|
| Overall rating | 4.6 | 4.4 |
| Review count | 1,047 | 191 |
| Ease of use | 9.2 | 9.2 |
| Ease of setup | 8.8 | 9.2 |
| Quality of support | 9.2 | 9.1 |
| Meets requirements | 9.1 | 8.6 |
| NPS | 74.596182 | 67.391304 |
| Small Business | 57.6% | 38.6% |
| Mid-Market | 22.7% | 38.1% |
| Enterprise | 19.7% | 23.3% |
| Total page views | 1,593 | 788 |
| Total LLM citations | 20,040 | 12,189 |
User Interviews
User Interviews, now part of UserTesting, makes it fast, easy, and affordable to recruit participants for 🧑💻 user research, 📊 market research, and 🤖 AI training. With 7 million participants, precise matching, and fraud prevention, we can reliably fill any research study. Connect with the right people in any niche, whether your target audience is consumers, B2B professionals, or domain experts needed for model training. Source, screen, track and pay participants, then move seamlessly from data collection to deep analysis, all in one place.
- Ease of Use
- Customer Support
- Helpful
- Interviews
- Scheduling
- Time-saving
Lyssna
Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast. With Lyssna, you can set up unmoderated and moderated research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love.
- Ease of Use
- Features
- Easy Setup
- Customer Support
- Intuitive
- Helpful