User Interviews vs. Listen Labs
A side-by-side comparison based on G2 review data.
| Metric | User Interviews | Listen Labs |
|---|---|---|
| Overall rating | 4.6 | 4.3 |
| Review count | 1,047 | 40 |
| Ease of use | 9.2 | 9.0 |
| Ease of setup | 8.8 | 8.2 |
| Quality of support | 9.2 | 9.0 |
| Meets requirements | 9.1 | 8.6 |
| NPS | 74.596182 | 50 |
| Small Business | 57.6% | 57.5% |
| Mid-Market | 22.7% | 32.5% |
| Enterprise | 19.7% | 10.0% |
| Total page views | 1,593 | 379 |
| Total LLM citations | 20,040 | 1,824 |
User Interviews
User Interviews, now part of UserTesting, makes it fast, easy, and affordable to recruit participants for 🧑💻 user research, 📊 market research, and 🤖 AI training. With 7 million participants, precise matching, and fraud prevention, we can reliably fill any research study. Connect with the right people in any niche, whether your target audience is consumers, B2B professionals, or domain experts needed for model training. Source, screen, track and pay participants, then move seamlessly from data collection to deep analysis, all in one place.
- Ease of Use
- Customer Support
- Helpful
- Interviews
- Scheduling
- Time-saving
Listen Labs
Listen Labs is an AI-powered qualitative research platform that delivers the depth of interviews at the speed and scale of surveys. Leading brands like Google, Microsoft, and SKIMS use Listen for concept and creative testing, brand research, persona development, and international studies. Insights are delivered in hours, not weeks, helping companies move faster and make more confident decisions.