G2 Vendor Directory

User Interviews vs. HeyMarvin

A side-by-side comparison based on G2 review data.

MetricUser Interviews

by Auros

HeyMarvin

by HeyMarvin

Overall rating4.64.8
Review count1,047136
Ease of use9.28.8
Ease of setup8.89.1
Quality of support9.29.7
Meets requirements9.19.2
NPS74.59618291.40625
Small Business57.6%28.8%
Mid-Market22.7%50.8%
Enterprise19.7%20.5%
Total page views1,5931,205
Total LLM citations20,0404,983

User Interviews

User Interviews, now part of UserTesting, makes it fast, easy, and affordable to recruit participants for 🧑‍💻 user research, 📊 market research, and 🤖 AI training. With 7 million participants, precise matching, and fraud prevention, we can reliably fill any research study. Connect with the right people in any niche, whether your target audience is consumers, B2B professionals, or domain experts needed for model training. Source, screen, track and pay participants, then move seamlessly from data collection to deep analysis, all in one place.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Interviews
  • Scheduling
  • Time-saving

HeyMarvin

HeyMarvin is the #1 AI-native customer insights platform. Teams use HeyMarvin to turn scattered customer knowledge into shared understanding the whole company can act on. Most companies are sitting on years of valuable user research, brand studies, market data, and customer feedback buried in folders, decks, and disconnected tools. HeyMarvin turns all of it into a searchable, intelligent knowledge repository that grows smarter over time. With 30+ native integrations continuously pulling in data, anyone across the organization can search, ask questions, and get cited answers instantly.

Pros

  • Ease of Use
  • Features
  • AI Features
  • Transcription Services
  • Analytics
  • Customer Support