G2 Vendor Directory

Upwork vs. Kleos

A side-by-side comparison based on G2 review data.

MetricUpwork

by Upwork Inc.

Kleos

by Telecom Apps

Overall rating4.54.9
Review count3,23649
Ease of use9.19.0
Ease of setup9.19.2
Quality of support8.59.0
Meets requirements9.09.6
NPS68.30828393.75
Small Business95.6%44.9%
Mid-Market4.1%38.8%
Enterprise0.3%16.3%
Total page views10,689658
Total LLM citations22,306612

Upwork

Upwork is a freelance hiring platform and work marketplace that connects businesses with independent professionals across more than 10,000 skill categories. It functions as an end-to-end solution for sourcing and managing contingent workforce needs — from project specialists to long-term contractors — without the overhead of full-time hiring. Businesses of all sizes use Upwork to fill skill gaps, execute complex projects, and scale results without adding headcount. Creating an account and posting a job is free. You pay only once a contract begins.

Pros

  • Ease of Use
  • Job Opportunities
  • Freelancing Services
  • Time Efficiency
  • Trusted Platform
  • Talent Quality

Kleos

Do you have a remote team across multiple countries? Then someone in your company is spending 4–6 hours every cycle on contracts, compliance, and payments — held together by Wise, a spreadsheet, and a prayer. Kleos becomes the legal entity that contracts and pays your team in 242 countries. $/€50 flat per contractor. Zero fees from contractors themselves. First contractor onboarded in 2 hours. You hire. We handle the rest.

Pros

  • Speed
  • Quick Process
  • Ease of Use
  • Easy Payments
  • Transaction Speed
  • Onboarding