G2 Vendor Directory

Upwork vs. Gigged AI

A side-by-side comparison based on G2 review data.

MetricUpwork

by Upwork Inc.

Gigged AI

by Gigged.AI

Overall rating4.54.8
Review count3,23653
Ease of use9.19.5
Ease of setup9.19.5
Quality of support8.59.9
Meets requirements9.09.5
NPS68.30828384.615385
Small Business95.6%84.3%
Mid-Market4.1%7.8%
Enterprise0.3%7.8%
Total page views10,689118
Total LLM citations22,306274

Upwork

Upwork is a freelance hiring platform and work marketplace that connects businesses with independent professionals across more than 10,000 skill categories. It functions as an end-to-end solution for sourcing and managing contingent workforce needs — from project specialists to long-term contractors — without the overhead of full-time hiring. Businesses of all sizes use Upwork to fill skill gaps, execute complex projects, and scale results without adding headcount. Creating an account and posting a job is free. You pay only once a contract begins.

Pros

  • Ease of Use
  • Job Opportunities
  • Freelancing Services
  • Time Efficiency
  • Trusted Platform
  • Talent Quality

Gigged AI

The way enterprises get work done has changed. Skills shortages, hiring freezes and AI adoption have made traditional staffing approaches unsustainable. Gigged.AI helps enterprise leaders build the 40/40/20 workforce: 40% full-time employees, 40% on-demand specialists, and 20% AI agents. Our two purpose-built platforms provide the tools to deploy the right mix of human skills and AI agents against the work that matters.

Pros

  • Ease of Use
  • Time Efficiency
  • Efficiency
  • Talent Quality
  • Customer Support
  • Personalized Guidance