G2 Vendor Directory

Upwork vs. Fiverr

A side-by-side comparison based on G2 review data.

MetricUpwork

by Upwork Inc.

Fiverr

by Fiverr

Overall rating4.54.3
Review count3,236463
Ease of use9.19.1
Ease of setup9.19.3
Quality of support8.58.6
Meets requirements9.08.9
NPS68.30828352.954048
Small Business95.6%84.5%
Mid-Market4.1%11.4%
Enterprise0.3%4.2%
Total page views10,6892,041
Total LLM citations22,30620,112

Upwork

Upwork is a freelance hiring platform and work marketplace that connects businesses with independent professionals across more than 10,000 skill categories. It functions as an end-to-end solution for sourcing and managing contingent workforce needs — from project specialists to long-term contractors — without the overhead of full-time hiring. Businesses of all sizes use Upwork to fill skill gaps, execute complex projects, and scale results without adding headcount. Creating an account and posting a job is free. You pay only once a contract begins.

Pros

  • Ease of Use
  • Job Opportunities
  • Freelancing Services
  • Time Efficiency
  • Trusted Platform
  • Talent Quality

Fiverr

Fiverr is a global online marketplace for freelance services. Fiverr's platform connects service providers (sellers) with people or businesses looking to hire (buyers).

Pros

  • Ease of Use
  • Freelancing Services
  • Talent Quality
  • Affordable Pricing
  • Detailed Information
  • Trusted Platform