G2 Vendor Directory

Upwork vs. Contra

A side-by-side comparison based on G2 review data.

MetricUpwork

by Upwork Inc.

Contra

by Contra

Overall rating4.54.9
Review count3,23621
Ease of use9.19.9
Ease of setup9.19.7
Quality of support8.510.0
Meets requirements9.09.7
NPS68.308283100
Small Business95.6%100.0%
Mid-Market4.1%0.0%
Enterprise0.3%0.0%
Total page views10,689285
Total LLM citations22,3067,613

Upwork

Upwork is a freelance hiring platform and work marketplace that connects businesses with independent professionals across more than 10,000 skill categories. It functions as an end-to-end solution for sourcing and managing contingent workforce needs — from project specialists to long-term contractors — without the overhead of full-time hiring. Businesses of all sizes use Upwork to fill skill gaps, execute complex projects, and scale results without adding headcount. Creating an account and posting a job is free. You pay only once a contract begins.

Pros

  • Ease of Use
  • Job Opportunities
  • Freelancing Services
  • Time Efficiency
  • Trusted Platform
  • Talent Quality

Contra

Contra is the commission-free creative network, connecting 
you with the talent and tools to get work underway. This network of independent creatives is over a million strong, and reaches across the globe. Here, creatives can showcase and expand their skills, while innovative companies can discover and hire exceptional talent. Contra creates the connections and enables the payments—allowing creatives to do more of what they do best: create. Here, you’ll find talent—real talent—people with verified project histories and certified dedication to their craft.

Pros

  • Freelancing Services
  • Customer Support
  • User Interface
  • Intuitive
  • Ease of Use
  • Helpful