G2 Vendor Directory

Upside vs. Outreach

A side-by-side comparison based on G2 review data.

MetricUpside

by Upside

Outreach

by Outreach

Overall rating5.04.3
Review count223,672
Ease of use9.28.6
Ease of setup9.18.1
Quality of support9.98.5
Meets requirements9.78.9
NPS10056.161335
Small Business13.6%19.2%
Mid-Market72.7%59.1%
Enterprise13.6%21.8%
Total page views2995,386
Total LLM citations10243,365

Upside

Upside is a GTM intelligence platform for B2B revenue teams. It connects to the systems where go-to-market data lives — CRM, marketing automation, meeting recording tools, and ad platforms — and automatically builds a unified, cleaned-up view of what happened on every account and deal. This includes resolving duplicate contacts across systems, reconstructing full touchpoint timelines, detecting buying groups from communication signals, and healing gaps in CRM data.

Pros

    Outreach

    Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, and Verizon to name a few.

    Pros

    • Ease of Use
    • Automation
    • Helpful
    • Features
    • Integrations
    • Time-saving