Upside vs. Gong
A side-by-side comparison based on G2 review data.
| Metric | Upside | Gong |
|---|---|---|
| Overall rating | 5.0 | 4.7 |
| Review count | 22 | 6,779 |
| Ease of use | 9.2 | 9.4 |
| Ease of setup | 9.1 | 9.2 |
| Quality of support | 9.9 | 9.3 |
| Meets requirements | 9.7 | 9.5 |
| NPS | 100 | 86.562642 |
| Small Business | 13.6% | 13.3% |
| Mid-Market | 72.7% | 68.9% |
| Enterprise | 13.6% | 17.8% |
| Total page views | 299 | 10,947 |
| Total LLM citations | 102 | 68,651 |
Upside
Upside is a GTM intelligence platform for B2B revenue teams. It connects to the systems where go-to-market data lives — CRM, marketing automation, meeting recording tools, and ad platforms — and automatically builds a unified, cleaned-up view of what happened on every account and deal. This includes resolving duplicate contacts across systems, reconstructing full touchpoint timelines, detecting buying groups from communication signals, and healing gaps in CRM data.
Gong
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000—including LinkedIn, Shopify, Slack, Twilio, Zillow, and Morningstar—companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less
- Helpful
- Ease of Use
- Call Recording
- AI Summary
- Accuracy
- Time-saving