G2 Vendor Directory

Upserve vs. Lightspeed Restaurant

A side-by-side comparison based on G2 review data.

MetricUpserve

by Upserve

Lightspeed Restaurant

by Lightspeed

Overall rating4.14.3
Review count9055
Ease of use9.09.3
Ease of setup8.78.8
Quality of support8.08.8
Meets requirements8.59.2
NPS31.81818257.692308
Small Business76.7%85.5%
Mid-Market16.7%10.9%
Enterprise6.7%3.6%
Total page views266385
Total LLM citations7159,564

Upserve

Upserve POS is the industry-leading, cloud-based Point-of-Sale (POS) system used by thousands of restaurants with a passion for providing remarkable hospitality. Designed by restaurateurs for restaurateurs, Upserve POS merges an easy-to-use interface with modern capabilities so you get smooth operations and the ability to focus on your people and guest experience. Combined with Upserve HQ and payment processing, this is the only complete restaurant management solution in the industry, purpose-built for the restaurateur.

Pros

    Lightspeed Restaurant

    Lightspeed Restaurant POS is the one-stop restaurant platform that helps hospitality businesses simplify, scale and provide exceptional customer experiences. Restaurant owners can understand their business with detailed reports in minutes, identify best-selling menu items and use online ordering and delivery to reach customers wherever they are. The unified system empowers expansion to new locations, access to new revenue streams and global payments.

    Pros

    • Features
    • Ease of Use
    • Reporting