G2 Vendor Directory

Upland InGenius vs. Yeastar P-Series PBX System

A side-by-side comparison based on G2 review data.

MetricUpland InGenius

by Upland Software

Yeastar P-Series PBX System

by Xiamen Yeastar Digital Technology Co., Ltd

Overall rating4.44.8
Review count1481
Ease of use9.49.8
Ease of setup9.79.6
Quality of support9.69.4
Meets requirements8.99.4
NPS61.53846287.341772
Small Business21.4%75.3%
Mid-Market42.9%21.0%
Enterprise35.7%3.7%
Total page views43315
Total LLM citations293,649

Upland InGenius

Upland InGenius is a Computer Telephony Integration (CTI) platform that integrates CRM and call center systems to increase productivity. InGenius enables agents to deliver personalized experiences with AI while protecting technology infrastructure investments. With InGenius, agents have a single pane of glass to work from, reducing call handling time and increasing case handling capacity. By aligning telephony data with CRM data, your organization can gain immediate insights into customer behavior and make data-driven decisions that improve the employee and customer experience.

Pros

  • Helpful
  • Customer Support

Yeastar P-Series PBX System

Yeastar P-Series PBX System is the easy-first unified communications solution designed for every business size and industry. It reinvents how business connects by converging voice, video, chat, apps, and more in one solution, empowering modern businesses to engage teams, work anywhere, and delight customers easily. Easy to adopt, use, manage, and grow. With Yeastar P-Series PBX System, boundless communication will be within your easy reach.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Customer Support
  • Easy Setup
  • Reliability