G2 Vendor Directory

Upland RO Innovation vs. Recapped.io

A side-by-side comparison based on G2 review data.

MetricUpland RO Innovation

by Upland Software

Recapped.io

by Recapped.io

Overall rating4.14.6
Review count19179
Ease of use7.99.0
Ease of setup7.49.1
Quality of support8.79.5
Meets requirements7.88.9
NPS36.84210571.186441
Small Business5.3%43.6%
Mid-Market36.8%46.4%
Enterprise57.9%10.1%
Total page views54238
Total LLM citations64408

Upland RO Innovation

Upland RO Innovation is customer reference management software for companies that win. The platform enables businesses to automatically serve up the best customer references, when they’re needed, use AI to leverage intelligence from Sales Wins, and track the impact of references on sales. With integrations to CRM systems like Salesforce, Microsoft Dynamics, and HubSpot, RO Innovation makes it easy to find customer references and testimonials to help sales teams close deals, faster.

Pros

    Recapped.io

    Recapped enables teams to collaborate directly with their clients through the last mile of sales, including pilot management and onboarding. Upload relevant content for clients to engage, assign next steps for clients with due dates (and automatic reminders), and ensure everyone finally stays on the same page.

    Pros

    • Ease of Use
    • Sales Process
    • Customization
    • Centralization
    • Helpful
    • Lead Management