G2 Vendor Directory

Upland RO Innovation vs. Kapta

A side-by-side comparison based on G2 review data.

MetricUpland RO Innovation

by Upland Software

Kapta

by Kapta

Overall rating4.14.7
Review count1918
Ease of use7.98.7
Ease of setup7.49.1
Quality of support8.79.5
Meets requirements7.88.9
NPS36.84210583.333333
Small Business5.3%38.9%
Mid-Market36.8%55.6%
Enterprise57.9%5.6%
Total page views5497
Total LLM citations64245

Upland RO Innovation

Upland RO Innovation is customer reference management software for companies that win. The platform enables businesses to automatically serve up the best customer references, when they’re needed, use AI to leverage intelligence from Sales Wins, and track the impact of references on sales. With integrations to CRM systems like Salesforce, Microsoft Dynamics, and HubSpot, RO Innovation makes it easy to find customer references and testimonials to help sales teams close deals, faster.

Pros

    Kapta

    Account Management Software Reimagined Prioritize customer retention. Accelerate revenue growth. Transform client relationships. Scale your team with ease. Kapta's software allows Account Management and Customer Success leaders to answer 3 critical questions about their customers: 1) Which customers are healthy and which are at risk? 2) Do we have actionable and accountable plans (growth plans, save plans, close plans) in place with each strategic account? 3) How do we measure and communicate value to customers?

    Pros

    • Reporting
    • Intuitive
    • Efficiency
    • Account Management
    • Customer Support