G2 Vendor Directory

Upland RO Innovation vs. Discern

A side-by-side comparison based on G2 review data.

MetricUpland RO Innovation

by Upland Software

Discern

by Discern AI, Inc.

Overall rating4.14.8
Review count1922
Ease of use7.99.4
Ease of setup7.49.2
Quality of support8.79.9
Meets requirements7.89.5
NPS36.84210595.238095
Small Business5.3%13.6%
Mid-Market36.8%86.4%
Enterprise57.9%0.0%
Total page views54153
Total LLM citations64406

Upland RO Innovation

Upland RO Innovation is customer reference management software for companies that win. The platform enables businesses to automatically serve up the best customer references, when they’re needed, use AI to leverage intelligence from Sales Wins, and track the impact of references on sales. With integrations to CRM systems like Salesforce, Microsoft Dynamics, and HubSpot, RO Innovation makes it easy to find customer references and testimonials to help sales teams close deals, faster.

Pros

    Discern

    Successful businesses are founded on exceptional execution, which is driven by a deep understanding of key performance indicators (KPIs) and data insights. Achieving data clarity is challenging when sales, marketing, customer, billing, and financial data are siloed across disconnected systems and spreadsheets. Enter Discern. We automate the heavy lifting of business performance analytics, such as pipeline tracking, ARR, NRR analytics, and marketing attribution, turning what used to be days of manual reconciliation or years of BI builds into automated, real-time insights.

    Pros

    • Ease of Use
    • Customer Support
    • Implementation Ease
    • Insights
    • Automation
    • Analytics