Upland RO Innovation vs. CustomerSuccessBox
A side-by-side comparison based on G2 review data.
| Metric | Upland RO Innovation | CustomerSuccessBox |
|---|---|---|
| Overall rating | 4.1 | 4.5 |
| Review count | 19 | 134 |
| Ease of use | 7.9 | 8.8 |
| Ease of setup | 7.4 | 8.4 |
| Quality of support | 8.7 | 9.4 |
| Meets requirements | 7.8 | 8.8 |
| NPS | 36.842105 | 72.38806 |
| Small Business | 5.3% | 21.6% |
| Mid-Market | 36.8% | 73.1% |
| Enterprise | 57.9% | 5.2% |
| Total page views | 54 | 77 |
| Total LLM citations | 64 | 70 |
Upland RO Innovation
Upland RO Innovation is customer reference management software for companies that win. The platform enables businesses to automatically serve up the best customer references, when they’re needed, use AI to leverage intelligence from Sales Wins, and track the impact of references on sales. With integrations to CRM systems like Salesforce, Microsoft Dynamics, and HubSpot, RO Innovation makes it easy to find customer references and testimonials to help sales teams close deals, faster.
CustomerSuccessBox
CustomerSuccessBox is an AI powered customer success software for B2B SaaS. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for a solution which could deliver ‘proactive’ customer success. Customer Success tracks product adoption to understand customer onboarding, product adoption and usage analysis, and calculating customer health score.